Job Title: HR Business Partner Location: Mumbai, India Reporting to: Senior HR Business Partner / HR Director About Us Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our 2,800+ strong team helps some of the world’s fastest-growing brands scale smarter, work faster, and deliver better service—every time. We’re not your typical outsourcing company. We believe great service is built on two things: smart technology and even smarter people. From our AI-enabled tools to our collaborative, people-first culture, we give our teams the structure, support, and trust they need to succeed. If you’re looking to grow your HR career in a fast-paced BPO environment where your work genuinely makes a difference, you’ll feel right at home at Quantanite. Position Overview We are looking for an HR Business Partner to support our operations in Mumbai/Thane. Reporting to the Senior HR Business Partner / HR Director, this role acts as a key point of contact between HR and business stakeholders, ensuring people processes are implemented consistently and effectively. This is a hands-on HRBP role , focused on employee relations, performance management, and day-to-day HR support, while also contributing to broader people initiatives. You will work closely with managers to support engagement, compliance, and talent outcomes within a dynamic BPO environment. Key Responsibilities Core HR Business Partnering Support business leaders by aligning HR practices with operational needs Act as a trusted HR point of contact for managers and employees Provide guidance on HR policies, procedures, and best practices Employee Relations & Performance Handle employee relations matters professionally and confidentially Support performance management processes, including coaching and corrective action Contribute to building a positive, inclusive, and compliant work environment Talent & Workforce Support Support talent management activities, including onboarding, development, and retention Assist with change initiatives and people-related projects as the business evolves Develop a solid understanding of the business to better support workforce needs HR Data & Continuous Improvement Use HR data and reporting to identify trends and support informed decision-making Contribute to continuous improvement of HR processes and employee experience Qualifications Essential Completed secondary schooling Bachelor’s degree in Psychology, Sociology, or Human Resources Minimum of 5 years’ HR experience, including at least 2 years in a Business Partner role Working knowledge of performance management, HR best practices, and labour legislation Strong communication skills with the ability to work effectively with multiple stakeholders Core Attributes Practical, solution-oriented approach to HR Strong organisational and interpersonal skills Adaptable, resilient, and comfortable in a fast-paced environment Results-focused with a collaborative mindset What We Offer Work Model: Onsite role based in Thane / Mumbai Development: Exposure to business partnering, mentorship, and growth opportunities Culture: Collaborative, inclusive, and people-first Opportunity: A chance to build a strong HR foundation within a growing global organisation ________ Quantanite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.