Planning & Support Admin

New Opportunity Davies are looking to recruit a Planning and Support Administrator to join our Motor Engineering team in Bolton . Joining Davies as a Planning and Support Administrator means that you’ll be the planning our engineers routes, booking inspections and supporting customers. So, you’ll need to be a great communicator, well organised and dedicated to providing a professional and empathetic service. Dealing with inbound/outbound calls Arranging inspections with customers Dealing with queries from customers, insurance companies and repair garages both via e-mail and the telephone. Data inputting and accepting new jobs onto database Route planning for field engineers Ensuring work is performed within SLA #INDUKI A professional and adaptable communication style - both written and verbal; Efficient administrative skills; Strong numeracy, literacy, and IT skills; A proactive attitude, and an enthusiastic approach Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan