Vendor Support Officer

Responsibilities Ensure that the VSO functions optimally by resolving all vendor queries within specified timelines. Follow up with stores on outstanding invoices and determine if product has been received into stores. All short shipment/over shipment queries from vendors are investigated with stores and addressed with the vendor accordingly. Follow up with merchandise teams for any pricing and GST discrepancies 3-way invoice matching - manage the unmatched invoicing function and address issues with merchandise to work through costing variances and revisions to master filing and PO quantities. Reconciliations for key vendors in accordance with company policies Support the management the VSO inbox Processing and management of prepayment accounts Investigation and chasing of debit balances and aged invoices/entries that sit on the AP ledger Ad hoc reports/duties as required Qualifications: • Basic to Intermediate experience with Microsoft Excel • Minimum 2-3 years’ experience in a Trade Accounts Payable role. • Experience with an ERP system, preferably Oracle. • High attention to detail. • Ability to prioritise tasks in a high volume & fast paced environment. • Fluent written and verbal skills in English