Program Administrator II

Purpose Statement: Supports Program Managers with monitoring and following up on actions from daily/weekly meetings, coordinates activities with other functions, engages with customers on change orders, generates reports and maintains visual metrics. Key Job Accountabilities: Provide efficient administration assistance to PMs and CFT with ownership of an action log and drive completion of actions to plan, including facilitating actions from other functions Supports PM with consolidating and tracking production metrics, trends, and exceptions to delivery plan, takt time, etc. Raises hand to ensure variance to plan and other issues are addressed Plan, coordinate and prepare materials for customer site visits and business reviews. Coordinate and prepare for on-site customer events in coordination with Customer Experience Team. Execute daily tactical tasks related to delivery such as running on-time delivery (OTD) reports, backlog and revenue / shipment reports, raw materials, assists in follow up and resolution of Accounts Receivable, and finished goods shipments, FIA & NREs recovery and potentially support APQP. Intermediate CRG communication with customer and coordination with CFT Daily customer interface for POs, commitment dates on orders, customer queries and requests. May work on cNPS activities. Education/Experience Qualifications: Bachelor’s Degree with 2 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered. Other Qualifications: N/A Physical Requirements: N/A Travel Requirements: N/A This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.